PRIVACY

This page explains, in plain language, what information TRIO Wellness Retreats receives through this website and how it is used. It describes the current website forms and booking flow; it is not a complete statement of every legal requirement that may apply.

Information you provide

Contact messages contain your name, email address, and message. The waitlist collects your email address and can also accept a first name and signup source. Booking information includes your name, email address, selected retreat and room package, guest count, and typed waiver signature and acceptance. You may also provide a phone number and notes, including dietary requirements.

How information is used

TRIO uses contact form details to receive and respond to your message, waitlist information to manage the waitlist and share retreat updates, and booking information to administer your booking, communicate with you, and confirm payment. Please provide only information relevant to your request or booking.

Where information is processed

Contact messages, waitlist entries, and booking records are submitted to TRIO’s application and stored in its database. For bookings, the website starts a hosted checkout with Stripe and sends the guest email address and deposit details to create that checkout. Stripe reports the payment result to the booking system. This website’s booking form does not ask you to enter card details. Booking details are also sent in an internal notification to TRIO through Resend using a Replit connector. These are the services used in the current integration, not descriptions of their broader data practices.

Review the providers’ own privacy information for details about their handling of information: Stripe, Resend, and Replit.

How long information is kept

The current implementation does not specify a retention period, so TRIO cannot give a time limit here. For questions about a submitted record, contact hello@triowellness.co.

Your questions and requests

For questions about information you have submitted, or to ask TRIO to correct or remove it, email hello@triowellness.co. TRIO will review your request and respond. This page does not promise a particular outcome or response time.

Contact

TRIO Wellness Retreats: hello@triowellness.co.

See the payment and cancellation policy, Mallorca retreat details, or frequently asked questions.